Your privacy is not just a statement, it’s a measured responsibility. We collect and process personal information only when necessary, and always within the legal boundaries defined by South African laws.

Information We Collect

We collect personal data solely to provide services, improve functionality, and fulfill regulatory obligations.

• Name, contact details, and correspondences shared with us, typically through our web forms or communications.
• Usage information including browser type, device identifiers, and referral addresses, aggregated to monitor performance.
• Cookies and similar tracking techniques help us analyze website use and personalize your user experience.
• Information required by South African law or in response to lawful legal requests, as needed for compliance.

How We Use Your Data

Collected data supports system functionality, improves service quality, and fulfills legal requirements.

• Deliver essential website functions and user account management, tracked via access logs and error monitoring.
• Evaluate technical performance using analytics while upholding user anonymity where possible.
• Provide support and respond to user inquiries, referencing message histories to streamline communication.
• Comply with legal obligations and support fraud prevention and security audits as required by South African law.

Legal Basis for Processing

We process personal data under defined legal bases, never for unnecessary purposes.

Most data processing is necessary for performing contractual duties, meeting legal obligations, or as required to deliver functions requested by you. Where optional, we ask your consent.

Sharing Data

We share information only with trusted parties and for purposes described in this policy.

• Service providers bound by confidentiality who assist with functionality, analytics, or security improvements.
• Legal authorities or regulators if required for compliance, or to investigate misuse or criminal activity.
• Data is not sold or shared for unrelated third-party advertising—our measurement is utility, not exposure.

Security Measures

We apply technical safeguards like encryption, secure access, and regular audits to protect your data from unauthorized access, alteration, or loss. No method is infallible, but every risk is measured and addressed promptly when detected.

Your Rights

Users in South Africa have clear rights concerning their personal information.

• Request access to your personal data and details about how it is used or stored.
• Ask for correction of errors or deletion of information, if it is legally feasible.
• Object to, or restrict, certain processing activities in line with applicable regulations.
• Withdraw consent for any activity based on your permission, using the contact details below.

Cookies and Tracking

Cookies are used only for analytics or necessary website functionality. You may decline them, but features could be limited.

Read Cookie Policy Read Cookie Policy

Contact Us

For privacy-related requests or questions, contact us directly using the channels below.

Policy Updates and Changes

Updates are tracked here and take effect when posted. Review this page periodically for measurable changes.